Delivery Service
We understand that timely and reliable delivery is a crucial part of your shopping experience. That’s why we partner with trusted logistics providers to ensure that your orders are delivered to your doorstep efficiently and securely. We offer a range of delivery options to suit your needs, so you can choose the one that works best for you.
Delivery Timeframes: Delivery times may vary depending on your location and the delivery option selected. Typically, standard delivery orders are processed within 1-2 business days and delivered within 3-7 business days. Express delivery options are available for those who need their orders sooner, with delivery times ranging from 1-3 business days. Please note that delivery times may be extended during peak seasons, holidays, or due to unforeseen circumstances.
Delivery Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also track your order by logging into your PINKKI account and navigating to the “Order History” section. This allows you to stay updated on the status of your delivery every step of the way.
Delivery Fees: Delivery fees are calculated based on your location, the weight and size of your order, and the delivery option selected. You can view the exact delivery fee for your order during the checkout process, before completing your purchase. We occasionally offer free delivery promotions on eligible orders – keep an eye on our website and email newsletters for these exclusive offers.
International Delivery: We are pleased to offer international delivery to select countries. International delivery times and fees will vary depending on the destination country and the shipping method chosen. Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country, which are the responsibility of the customer.
Delivery Issues: If you encounter any issues with your delivery, such as a delayed package or a missing item, please contact our customer service team immediately. We will work with our logistics partners to resolve the issue as quickly as possible and ensure that you receive your order in a timely manner.